KB Cars

PRE-BOOKED PRIVATE HIRE

New Malden minicabs and transfers

Book local journeys, station trips and airport transfers with help from our 24-hour office. Your quote reflects the journey, timing, vehicle and agreed extras. No app installation is needed.

TRAVEL YOUR WAY

A pre-booked car for your plans

From work, shopping and appointments to family visits and evenings out, KB Cars arranges private-hire journeys to and from New Malden. Our office can help plan extra stops, a return and the right vehicle for your party.

Contact us by phone, email, SMS or WhatsApp, or use the appropriate app. Calls answered in under 30 seconds on average. For your quote, give us the pickup and destination, date and time, passenger and luggage details, and any stops, return or assistance needs. KB Cars is registered with the ICO; our Privacy Notice explains how we handle booking information.

CHOOSE YOUR JOURNEY

New Malden journey options

Arrange a local trip, a station or airport transfer, or a vehicle for a group.

Everyday journeys

Pre-book for work, appointments, shopping, family visits or an evening out. Let us know if you need extra stops or a return.

Stations and airports

Arrange a drop-off or collection at a station or airport. Tell us the station or terminal and your train or flight details, and agree a meeting point for a collection.

Vehicles and practical needs

Ask about an estate for extra luggage, a six-passenger vehicle, or a larger arrangement for seven or more with the office. Passengers and luggage need to be considered together, so share the number and sizes of your bags as well as any pushchairs, folding wheelchairs, child seats, pets or assistance needs.

LOCAL PICKUP PLANNING

Choose a clear meeting point

Give the full pickup address and the entrance or meeting point you want to use. If a door is private, closed or difficult to reach, tell the office and stay reachable while we agree a safe, lawful alternative. Share gate codes and access instructions privately in the booking conversation.

New Malden station is on Coombe Road, New Malden, Greater London, KT3 4PX. National Rail classifies its platform access as step-free category B1; check the approach and current assistance details for your journey. Tell the office if limited walking or guidance affects your meeting point.

GOOD TO KNOW

New Malden minicab questions

Plan your transfer, return and any help you need.

What should I include for an airport or station transfer?

Give us the exact pickup and destination, date and time, station or terminal, and relevant train or flight details. For a collection, say where you expect to meet. Include passenger numbers, luggage and any assistance needs so the office can agree a suitable arrangement.

What if I do not know when I will be ready to return?

You can contact us when you are ready, reserve a driver to wait, or arrange an approximate separate return. A car booked when ready is subject to availability, not guaranteed immediately. Reserved waiting is chargeable under the agreed terms. For a separate return, contact the office if you are delayed; waiting or changes can affect the price, and the outward car is not automatically retained.

When is my New Malden journey confirmed?

Your booking is confirmed when KB sends confirmation by SMS and/or email; an enquiry, quote or payment attempt alone is not acceptance. The booker or authorised contact can request changes to the time, addresses, stops, passengers, vehicle or terminal. Acknowledgement of a request is not acceptance: wait for the office to confirm the revised arrangement and any charge. For a time-critical change, call if your message has not been acknowledged.

Can you help with limited walking or a folding wheelchair?

Yes. Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge in advance. Tell the office what help you need so we can plan a suitable arrangement. Extra help inside a building is assessed separately and any cost agreed; this does not affect required disability assistance. KB does not have wheelchair-accessible vehicles, so a folding chair travels as luggage where suitable, not with the passenger seated in it.