HEATHROW ARRIVALS · W2
Pre-book private hire to your W2 address, with meet and greet at arrivals on request at no extra service charge. Get a quote for your journey; Heathrow parking is separate.
A CLEAR QUOTE
Your private-hire fare is quoted for the journey you need. Tell us your travel date, flight number or terminal, full destination address, passenger count and luggage, including any extra stops or vehicle requests.
Heathrow parking is not included in the fare and is charged at the airport's own price. Pay at the terminal pay station on the way out, or repay the driver if they paid. In rare cases it may be added to a card payment. Agree the applicable waiting terms when booking.
YOUR ARRIVAL PLAN
The office helps arrange your meeting and the journey to your exact destination.
Give us your flight number and terminal, and any meeting or name-board request. The office checks your flight before dispatch; your driver tracks it once the job is assigned. We can advise on the meeting option and stay in touch around arrival. KB Cars is registered with the ICO; our Privacy Notice explains how we handle your booking information.
The driver normally parks and enters the terminal 20 minutes after landing. If you prefer a later entry, arrange it before pickup. If immigration, baggage or a runway hold delays you, tell the office or driver so later entry can help limit parking costs. Waiting outside is still waiting; agree the terms when booking.
Your journey can finish at a home, hotel, station or other destination. Give the full address, postcode and relevant entrance details so the office can plan the final approach.
OUR FLEET
A solo trip, a family airport run or everyone travelling together. Start with your passengers and luggage. We’ll help you find the right fit.
Everyday travel
A simple starting point for everyday trips and airport journeys with a lighter load.
Room for more luggage
More luggage space to consider when cases, a pushchair or equipment are coming too.
Travel together
For a larger travelling party. Check passengers and luggage together when choosing your vehicle.
A different class of journey
An executive option for your journey. Let us know any particular vehicle requirements in advance.
By enquiry · More room to travel together
Planning a group journey? Discuss the full passenger count and luggage with us to find a suitable arrangement.
By enquiry · Something a little more special
For occasions when you would like a luxury vehicle. Discuss your preferences and journey requirements with us.
Bringing something extra? Tell us about large cases, pushchairs, child seats or mobility aids so we can check the space you need.Check passengers and luggage together. Vehicle illustrations show classes; a particular model is not guaranteed. Larger or unusual arrangements need confirmation from the office.
ARRIVING IN W2
Paddington station, Bayswater and Queensway are different destinations. If a station is your destination, identify which one; for a hotel, home or venue, give its address and entrance rather than just the area name.
KB CARS
KB Cars has operated since 2008. Share your arriving flight, destination and luggage when arranging your journey.
GOOD TO KNOW
Meeting, luggage and the details that matter for your arrival.
Meet and greet inside arrivals is available on request at no extra service charge; Heathrow parking is payable separately. Give the office your flight number and terminal, and request a name board if needed. Otherwise, a pickup place is arranged before or just after your flight arrives. The office can help if you and your driver cannot find each other.
Choose for passengers and luggage together. An estate offers more luggage space than a saloon; an MPV adds passenger seats, but using those seats can reduce luggage space. Tell the office how many large cases and cabin bags you have, their sizes, and whether you have a pushchair or unusual items, so the arrangement can be confirmed.
Yes. You can bring your own suitable seat or ask KB Cars to arrange one in advance, subject to availability and suitability; a charge applies for a supplied seat. Options include a rear-facing baby seat, child seat or booster. Tell the office the child's age and relevant height, weight and seat needs, and include the seat and any pushchair in your luggage requirements. Agree the arrangement before travel.
Cancellation is free before your driver is dispatched. After dispatch a charge applies, up to the full fare once the driver has arrived. Contact the office as soon as your plans change.
Tell the office or your driver as soon as you can. They can arrange later terminal entry to help limit parking costs. The driver is still waiting outside, so later entry does not mean unlimited free waiting; agree the waiting terms when booking.
Yes. The transfer can take you to your home, hotel or another destination in Paddington or Bayswater. Give the full address, postcode and any entrance or access details, and include any additional stops in your quote request.
Your booking can move to your new flight without a change charge. Contact the office with the new flight details. If the airport or journey changes, the office must agree the new arrangement and any revised fare.
Yes. Tell the office what help you need, preferably in advance so it can arrange a suitable driver. Guidance to the car and loading ordinary bags or a folding wheelchair are provided without charge. If you need an additional escort inside a building, discuss the task and any cost with the office. A folding wheelchair can travel as luggage where suitable; KB Cars does not currently have vehicles for travel seated in a wheelchair.
USEFUL GUIDES
Check your terminal and explore the airport guide.
READY TO TRAVEL?
Contact the office with your journey details, or call 020 8870 8888. The office is available 24 hours a day; no app is needed.
