KB Cars

KB CARS · CHAUFFEUR

Chauffeur service from W12 Your journey, thoughtfully planned.

Book a direct chauffeur journey or retained time for several stops, with an executive or luxury vehicle agreed for your plan. Contact our 24-hour office for a quote based on your journey.

YOUR CHAUFFEUR JOURNEY

Personal planning, from W12 onwards

Chauffeur travel combines personal journey planning, smart formal presentation and an agreed executive or luxury vehicle. Arrange a direct transfer from W12, or retain a car and driver for meetings, visits and several stops.

Tell our office your collection and destination addresses, date and time, passenger numbers and luggage. For a longer itinerary, include your likely stops, waiting and final destination; a fixed itinerary is not essential. Share any flight, train, venue or access details and your vehicle or assistance preferences. Your quote reflects the actual plan, not just the W12 postcode. KB Cars is registered with the ICO; our Privacy Notice explains how we handle your booking information.

CHOOSE THE RIGHT ARRANGEMENT

Choose how your day will work

The office can compare a direct journey, retained time and return options for your plans.

Point-to-point from W12

Choose a direct journey for a fixed collection and destination. If you need a return or expect to wait, discuss the options and any charges before booking.

Retained time

Reserve a car and driver for an agreed period when meetings, shopping or several stops make the finish uncertain. Your quote sets out the reserved time, included mileage and agreed extras. Waiting within the paid period is included; ask the office about extensions.

Returning later

You can reserve the driver to wait under agreed chargeable terms, arrange a separate approximate return, or contact the office when ready for a car subject to availability. A separate return does not retain the outward driver or guarantee the same vehicle. If you are delayed, contact the office; waiting or changes may affect the cost.

W12 COLLECTION PLANNING

Name the place, not just the postcode

For Shepherd’s Bush Rail Station, give the exact meeting point as well as the station name: its published address is Holland Park Roundabout, Shepherd’s Bush, W12 8LB. East Acton Underground Station is on Erconwald Street, W12 0BP. A station address identifies the place, not permission to wait there.

For Bush Theatre, tell us whether you need the main theatre or Studio. The venue lists 7 Uxbridge Road, W12 8LJ and suggests Pennard Road for drop-off. Discuss a safe, lawful approach with the office, and if arranging a return after a performance, give an approximate time when your party will be ready. For a nearby destination outside W12, provide its full address too.

GOOD TO KNOW

W12 chauffeur questions

A few practical answers for planning chauffeur travel from W12.

Can you collect from a W12 station or venue?

Yes. Give the exact meeting point, entrance and any access instructions so the office can plan the collection. A station or venue address does not give a vehicle permission to wait or enter private areas. If your proposed point is closed or unsuitable, the office can discuss a safe, lawful alternative that takes your access needs into account; remain reachable around collection.

When is hourly chauffeur hire the better fit?

It is useful for meetings, shopping or several stops when your finish time may move. A fixed journey with separately agreed waiting or a return is another option; the office can compare them for your plan. The quote sets out reserved time, included mileage and agreed extras. Ask about an extension if needed; it is subject to availability and office agreement.

Can I request an executive car, model or preferred driver?

Yes. You can request executive or luxury travel, a specific model or preferred driver, as well as quiet travel, a nameboard, temperature or presentation preferences. Smart formal presentation is standard; a suit can be requested. A model or driver remains a request until availability is confirmed. If it cannot be provided, the office will discuss a suitable alternative before acceptance.

What if passengers need help or have unusual luggage?

Tell the office what help and space you need so it can arrange a suitable vehicle and driver. Guidance to the car and loading ordinary bags or a folding wheelchair are free; advance notice helps the office coordinate assistance. Give passenger numbers, suitcase sizes, pushchairs or other unusual items, along with any walking or entry needs, so the combined load can be checked.

An optional escort inside a building is discussed separately, including any agreed cost. Specialist lifting also needs separate discussion. KB does not currently have wheelchair-accessible vehicles; a folding wheelchair can travel as luggage where suitable, but not with a passenger seated in it.

BOOKING AND CHANGES

Know when your arrangement is confirmed

An enquiry, quote or payment alone is not a confirmed booking. KB confirms the booking by SMS and/or email. You can contact the office without installing an app; calls are answered in under 30 seconds on average.

If plans change, the booker or designated authorised contact should ask the office to accept the new details and any revised charge. Acknowledgment of a message is not acceptance: the office confirms an accepted change. For a time-critical change, call if your message has not been acknowledged.

Enquire about chauffeur travel

Tell the office what you need. This is a service enquiry; it does not open a corporate account.

Request a quote