KB Cars
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STAFF TRANSPORT

Regular journeys to work from SW12

Arrange a one-off or regular work run with our 24-hour office, including group collections and flexible returns. Ask for a quote based on your journey, timing, vehicle and agreed extras.

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WORK TRAVEL THAT FITS

One shift, a group or a regular run

KB Cars arranges pre-booked private hire from SW12 to workplaces, whether you are travelling alone, collecting colleagues from several addresses or planning a series of shifts. Our office can discuss collection order, an arrival target and the right vehicle for the people and luggage travelling.

For meetings or office and client journeys, ask about extra stops and a return that suits your plans. A six-passenger vehicle is an option for a group; ask the office about seven- or eight-passenger vehicles, and tell us about luggage so the arrangement can be confirmed.

PLAN YOUR WORK RUN

What to share with the office

These details help us quote and arrange the journey around your shift.

Addresses and arrival

Give the full SW12 collection address, workplace address and usable entrance, shift date and start time, and the latest arrival you need.

People and vehicle

Share the passenger list and preferred collection order, along with luggage, vehicle preferences and any assistance needs. Name the booker or authorised coordinator who can request changes. KB Cars is registered with the ICO; our Privacy Notice explains how we handle your booking information.

Return and roster

Tell us whether the finish time is fixed or uncertain and which dates are needed. The office can discuss a separate return, a driver waiting or a request when the group is ready.

MAKE THE PICKUP CLEAR

Choose the right entrance

Give the actual door or building, not just the postcode. For a station-area collection, distinguish Balham Rail Station on Balham Station Road, London, SW12 9SG from Balham Underground Station on Balham High Road, London, SW12 9BW. These addresses identify different points; they do not establish a stopping place or private access.

Agree a lawful, accessible meeting point with the office and stay reachable if access changes. If you cannot reach a proposed point, tell us so we can discuss an alternative.

For your own commute, ask about the available card or cash payment route. Businesses can enquire about an account with monthly billing and agreed credit terms; an application does not itself create credit. The office must accept the account and agree who is authorised to book and request changes.

GOOD TO KNOW

Questions about your work journey

How to handle changes, an uncertain finish and help at pickup.

How are roster changes approved?

The booker or designated authorised contact must request a material change, and the office must accept and confirm it before the journey is treated as updated. Send the revised dates, times, addresses, stops or passenger details and agree any revised charge. A message or app request can remain pending, especially after driver assignment; receipt is not acceptance, and a repeating pattern does not mean every booking has changed. For an urgent change, call the office if your message has not been acknowledged.

What if the shift finishes at an uncertain time?

You have three choices: contact the office when the group is ready, subject to availability; reserve a driver to wait under agreed chargeable waiting terms; or arrange an approximate return as a separate booking. Contact the office if delayed, as waiting or changes can affect the cost. A separate return does not automatically retain the outward vehicle or driver.

Can you help if someone cannot easily reach the pickup point?

Yes. Tell the office about limited walking tolerance, entry needs, bags or an accompanying carer so we can discuss a workable meeting point and suitable help. Guidance to the car and loading ordinary bags or a folding wheelchair are free; letting us know in advance helps us arrange them. An escort inside a building is a separate arrangement, with any cost agreed for the task. Weight-bearing lifting and clinical care need separately competent arrangements.

When is my work journey confirmed?

The booking is confirmed when KB Cars sends confirmation by SMS and/or email. An enquiry, quote or payment alone is not confirmation. The office can explain the total and agreed conditions before you accept.