Choose a step-free route
Waterloo's main concourse and platforms have step-free access, and exits 1, 2 and 3 are step-free routes. Exit 2 has lift access towards Waterloo Road and the Jubilee line.
KB CARS · PRE-BOOKED PRIVATE HIRE
Pre-book a pickup from KT4 or Worcester Park to London Waterloo. Get a quote based on your journey and vehicle needs, and plan your station arrival with our 24-hour office.
PLAN YOUR PICKUP
A pre-booked car collects you from your address in KT4 or Worcester Park, so you do not first have to reach a local station with your luggage. At Waterloo, allow time to make your way through the concourse to your onward departure.
Worcester Park station is on Malden Road, KT4 7NB. If you are comparing your journey options from home, consider the trip to that station as well as your onward rail journey.

ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with the office, or ask about executive, mini van and luxury options. An estate is worth discussing if you have extra luggage. Tell us how many people are travelling, including any accompanying carer, and the number and size of your bags, pushchair, folding wheelchair or unusual item. The office can help plan a vehicle around the combined load.
BEFORE YOU TRAVEL
Plan your route through the station as well as your car journey.
Waterloo's main concourse and platforms have step-free access, and exits 1, 2 and 3 are step-free routes. Exit 2 has lift access towards Waterloo Road and the Jubilee line.
The Passenger Assistance meeting point is on the main concourse opposite platform 12. Arrange railway assistance with your train operator and follow its instructions after you arrive.
YOUR RETURN
For a London Waterloo to KT4 collection, give the office your train's origin and service, travel date, scheduled arrival time and a contact number. Agree the car meeting point separately; it is not automatically the same as your outward drop-off point.
If your train is delayed or your plans or exit change, contact the office on 020 8870 8888 and agree any revised arrangement. A requested change is not accepted until the office confirms it. A separate return does not automatically reserve the outward driver or vehicle.
GOOD TO KNOW
Plan the car and your onward train as separate parts of the journey.
Your quote reflects your exact journey and vehicle needs. Send your full pickup address and destination, date and time, passenger numbers and luggage, plus any extra stop or vehicle preference.
Give the office your train service and departure time, and the time your operator asks you to arrive at Waterloo. The station-arrival target is earlier than the departure, so allow for getting through the station. An enquiry or quote is not a confirmed booking; KB confirms a booking by SMS and/or email.
Railway assistance is arranged separately with your train operator; booking the car does not arrange it. Tell the KB office about your mobility, boarding or walking needs and any accompanying carer when arranging the journey.
KB can arrange guidance to the car and loading of ordinary bags or a folding wheelchair without charge. Discuss any additional escort inside the station with the office, including the arrangements and any agreed cost. KB does not currently have wheelchair-accessible vehicles, so a folding chair travels as luggage where suitable.
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Request a journey-specific quote or call our 24-hour office on 020 8870 8888 to discuss your vehicle and arrangements. No app installation is needed.