Choose an accessible approach
Waterloo lists step-free routes from the main concourse to the platforms and identifies exits 1, 2 and 3 as step-free. Tell our office about your mobility needs so we can discuss a suitable drop-off arrangement.
KB CARS · STATION TRANSFERS
Pre-book private hire from your KT5 address, including Berrylands, to London Waterloo. Request a quote based on your journey and vehicle needs, or call our 24-hour office on 020 8870 8888.
BEFORE YOU TRAVEL
Choose a station-arrival target before your train departs, allowing time to reach your platform and use any assistance you have arranged.
Waterloo lists step-free routes from the main concourse to the platforms and identifies exits 1, 2 and 3 as step-free. Tell our office about your mobility needs so we can discuss a suitable drop-off arrangement.
If you have booked railway Passenger Assistance, its meeting point is on the main concourse opposite platform 12. Exit 2 also has lift access towards Waterloo Road and the Jubilee line.
YOUR LOCAL START
Berrylands station is on Chiltern Drive, Berrylands, KT5 8LS. If considering rail from there, remember to allow for getting from home to the station with your luggage, as well as finding your onward departure area at Waterloo.
Berrylands is classified as step-free category C. Check the relevant platform access and assistance for your journey. A pre-booked KB Cars transfer instead starts at your KT5 address and takes you to Waterloo, so you do not need to get yourself and your bags to Berrylands station first.

ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with the office, or ask about executive, minivan and luxury options. Choose around the whole party and its luggage, not just the number of seats. Tell us the number and sizes of your cases, and about any pushchair or folding wheelchair, so we can discuss a suitable vehicle. An accompanying carer needs a seat too. KB Cars does not currently have vehicles for travel seated in a wheelchair.
RETURN JOURNEY
For collection from London Waterloo to KT5, give the office your train's origin, scheduled arrival time and date, your destination and a contact number. We will agree a suitable meeting point separately; it is not automatically the outward drop-off point.
If your train is delayed or your exit or plans change, contact the office on 020 8870 8888 to review the arrangement. The booker or authorised contact must request any material change; the office will confirm whether it is accepted and any revised charge. Waiting may be chargeable under the applicable terms.
GOOD TO KNOW
Plan the car journey and your onward rail travel separately.
The quote reflects your exact journey and vehicle needs. Send your pickup address, destination, date and time, passenger count and luggage, plus any extra stop or vehicle preference.
Tell us your train service and departure time, and the time you want to arrive at Waterloo. Allow for getting to the platform and any operator guidance or assistance arrangements; the train departure is not the car arrival target.
Railway Passenger Assistance is arranged separately with your train operator; booking a car does not arrange it. At Waterloo, its meeting point is opposite platform 12 on the main concourse.
Tell the office what help you need for the car journey. Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge. If you need an additional escort inside the station, discuss the task and any cost with the office.
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
Your booking is confirmed when KB Cars sends confirmation by SMS and/or email. An enquiry, quote or payment alone does not confirm a car.
KB CARS · SINCE 2008
Request a quote or call our 24-hour office on 020 8870 8888 to discuss the journey. KB Cars has been trading since 2008; no app installation is needed.