Choose Departures, not Victoria rail
Victoria Coach Station is separate from Victoria rail and Underground stations. For your outward journey, ask for the Departures terminal at 164 Buckingham Palace Road.
KB CARS · SW13
Pre-book private hire from Barnes or Castelnau, with a vehicle chosen for your party and luggage. Get a quote based on your journey and vehicle, or speak to our 24-hour office.
BEFORE YOU TRAVEL
Plan the car around your coach operator’s arrival guidance and the correct terminal.
Victoria Coach Station is separate from Victoria rail and Underground stations. For your outward journey, ask for the Departures terminal at 164 Buckingham Palace Road.
Your coach operator provides the timetable and any check-in guidance. Give KB Cars the time you need to arrive at the station, not just the coach departure time. At Departures, follow the monitors for your gate.
YOUR SW13 PICKUP
A pre-booked pickup from your SW13 address saves you making your way to a railway station with your luggage. Give the office the full address so the journey can be planned and quoted for your starting point.
If your pickup is at a station, distinguish Barnes station on Station Road from Barnes Bridge station on The Terrace. Hammersmith Bridge is closed to motor traffic, so a walking route across it is not a route for the car.

ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with the office, or ask about executive, minivan and luxury options. A six-passenger vehicle is a group option; for seven or more passengers, enquire with the office.
Tell us how many people are travelling and the number and sizes of cases and cabin bags, plus any pushchair, folding wheelchair or unusual item. The office can agree a suitable vehicle for the combined load.
RETURN TO SW13
For a separate return from Victoria Coach Station to SW13, give the office your arriving coach operator and service, arrival date and time, and a contact number. The office will agree a suitable car meeting point with you; it is not automatically the outward drop-off point.
If your coach is delayed or your plans change, call 020 8870 8888 to discuss the arrangements and confirm any accepted change. Waiting or changes may affect the cost.
GOOD TO KNOW
The practical details for your car and onward coach.
Your quote reflects the actual journey, vehicle and any agreed extras. Send your full pickup address, destination, date and time, passenger and luggage details, coach service and requested station-arrival time. Include any extra stops or return plans.
An enquiry, quote or payment alone does not confirm a booking. KB Cars confirms an accepted booking by SMS and/or email.
Station assistance is separate from your car booking: arrange it with your coach operator. Victoria Coach Station has a Mobility Lounge by Gate 0 in Departures and luggage porters; porter help is not included in the KB booking. If you need an additional escort inside, ask the office to assess the arrangement and agree any cost.
Tell the office what help you need with the car. Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge. KB does not currently have wheelchair-accessible vehicles; discuss boarding and any folding equipment with the office.
Your car journey and coach ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Request a quote or call our 24-hour office on 020 8870 8888 to discuss your journey. No app installation is needed.