Barnes minicabs and transfers Your journey, clearly arranged.

Yes. Tell the office which station and where you would like to meet. Barnes is on Station Road and Barnes Bridge is on The Terrace; agree a lawful, reachable pickup point rather than relying on the station name alone.

You can book when ready, reserve the driver to wait, or arrange a separate approximate return. Booking when ready is subject to availability and does not guarantee immediate collection. Reserved waiting is chargeable under the agreed terms. For a separate return, contact the office if delayed; waiting or changes may affect the cost, and the outward car is not automatically retained.

Yes. Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge. Tell the office about limited walking, entry needs, bags or an accompanying carer, preferably when booking, so suitable help can be arranged.

An escort inside a building is a separate arrangement: the office will agree the task and any cost with you. KB does not currently have wheelchair-accessible vehicles, so a folding wheelchair travels as luggage where suitable, not with the passenger seated in it.

Your booking is confirmed when KB sends confirmation by SMS or email. An enquiry, quote or payment alone does not confirm a car.

If your plans change, the booker or authorised contact should ask the office to accept the new details and wait for revised confirmation. A request or acknowledgement alone is not acceptance.

A saloon suits ordinary journeys; ask about an estate if you need more luggage space. A six-passenger vehicle is a group option, while seven- or eight-plus-passenger arrangements can be discussed with the office.

Give us the passenger count and the number and size of bags, including any pushchair or folding wheelchair. Passenger space and luggage must be considered together; an accompanying carer also needs a seat.