KB CARS · W12
Pre-book a car from your Shepherd's Bush or White City address for your Eurostar or rail departure. Get a quote based on your journey and vehicle, with our 24-hour office on hand to help plan it.
BEFORE YOU TRAVEL
Choose St Pancras International as your destination and allow time to reach your departure area.
St Pancras International is separate from King's Cross, although they share an Underground station. Eurostar uses the international departure area in the Arcade; EMR and Southeastern use the upper concourse, while Thameslink platforms are below ground.
For Eurostar Standard and Plus journeys from London, plan to arrive by the time on your ticket, allowing for ticket, security and border checks. The ticket-check deadline is not your arrival target. Download your ticket near your travel date for current arrival advice, which varies by route and class.
ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with the office, or ask about executive, minivan and luxury options. An estate may suit extra luggage; six-passenger vehicles are offered around the clock, and you can enquire about seven- or eight-plus-passenger options. Choose for the whole party and its luggage, not just the number of seats.
Tell us the number and sizes of suitcases and cabin bags, and mention pushchairs, folding wheelchairs or unusual items. A carer travelling with you also needs a seat.
YOUR W12 PICKUP
KB Cars can collect you from your W12 address, rather than requiring you to make your way to a station with your luggage. Agree an accessible pickup point with the office; if the door cannot be used safely, the office can help agree an alternative.
If your starting point is near Shepherd's Bush Rail Station on Holland Park Roundabout, specify your exact address or agreed pickup point. The rail station is distinct from Shepherd's Bush Market Underground Station.
RETURN JOURNEY
For a return from St Pancras International to W12, give the office your arriving train operator and service, travel date and scheduled arrival time, plus a contact number. Agree the car meeting point separately; it is not automatically the outward drop-off point.
If your train or plans change, the booker or authorised contact can call 020 8870 8888 to request an update. Confirm the revised arrangement and any changed charge with the office; a request is not itself an accepted change.
GOOD TO KNOW
The essentials for your car journey and onward train.
Your quote reflects the exact journey and vehicle you need. Send your full pickup address and destination, date and timing, passenger and luggage details, train service and requested station-arrival time. Include any extra stop or vehicle preference.
An enquiry, quote or payment alone is not a confirmed booking. KB confirms an accepted booking by SMS and/or email.
Railway assistance inside the station is a separate arrangement with your train operator; booking the car does not arrange it. St Pancras has lift-based step-free access to all platforms. If you need an additional escort inside the station, ask the office to assess the help needed and agree any charge.
Tell the office what help you need with the car journey. Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge. KB does not currently have wheelchair-accessible vehicles.
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Request a journey-specific quote or call our 24-hour office on 020 8870 8888 to discuss your vehicle, station arrival or return. Calls answered in under 30 seconds on average.
