Step-free routes at Waterloo
Waterloo's main concourse has step-free access to the platforms, and exits 1, 2 and 3 are identified as step-free routes. Tell the office about your access needs so the car arrangements can be planned around them.
KB CARS · PRE-BOOKED PRIVATE HIRE
W12 to London Waterloo private hire
Pre-book a pickup in Shepherd's Bush, White City or elsewhere in W12, with your luggage and rail departure in mind. Quotes reflect your journey and vehicle needs. Request a quote or call our 24-hour office on 020 8870 8888.
BEFORE YOU TRAVEL
Plan your arrival at Waterloo
Choose a station-arrival target before your train departs, allowing time to reach your departure area and for any assistance you need. Discuss that target and your train service with the office.
Assistance and Exit 2
The Passenger Assistance meeting point is on the main concourse opposite platform 12. Exit 2 has lift access towards Waterloo Road and the Underground Jubilee line. Follow your train operator's directions and allow time to reach your departure area.
YOUR W12 PICKUP
Start from the right address
A pre-booked car takes you from your W12 pickup address to Waterloo, so you can plan the journey around your train departure. Allow time to reach your departure area inside the station.
If your pickup is near Shepherd's Bush Rail Station, its address is Holland Park Roundabout, W12 8LB. It is distinct from Shepherd's Bush (Central) Underground Station; give the office your exact pickup address rather than just the station name.
ROOM FOR YOUR JOURNEY
Choose room for people and luggage
Discuss a saloon, estate or MPV with the office, or ask about executive, minivan and luxury options. A six-passenger vehicle is an option for groups; ask the office about seven- or eight-plus passenger arrangements.
Tell us the number of passengers and the number and size of cases and cabin bags, plus any pushchair, folding wheelchair or unusual item. The office can help choose a vehicle for the combined load; an accompanying carer also needs a seat.
RETURN JOURNEY
Arrange your return to W12
For a separate return from London Waterloo to W12, give the office your arriving train operator and service, service origin, arrival date and time, and a contact number. Agree the car meeting point and relevant exit with the office; it is not automatically the same as your outward drop-off point.
If your train is delayed or your exit changes, contact KB Cars on 020 8870 8888 and ask the office to confirm any revised collection arrangements. Applicable waiting or changes can affect the cost.
GOOD TO KNOW
Questions before you book
The car, rail ticket and station assistance are separate arrangements.
What do you need for a quote?
The quote reflects your actual journey and vehicle needs. Send your full W12 pickup address, destination, date and pickup time, passenger and luggage details, and any extra stop.
Include your train service and departure time and your requested arrival time at Waterloo. An enquiry or quote is not a confirmed booking; KB confirms a booking by SMS and/or email.
What if I need help inside the station?
Arrange railway Passenger Assistance separately with your train operator; booking the car does not arrange it. Tell the KB office about your mobility and boarding needs too.
Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge. KB does not currently have wheelchair-accessible vehicles, so discuss boarding and luggage requirements with the office.
Does the transfer include my onward ticket?
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Arrange your Waterloo transfer
Request a quote or call our 24-hour office on 020 8870 8888 to discuss your journey. No app installation is required.