KB CARS · PRE-BOOKED PRIVATE HIRE
Pre-book a car from W3 and Acton to Waterloo, with room for your party and luggage. Request a quote for your journey; our 24-hour office can also help arrange a separate return.
PLANNING YOUR DEPARTURE
Tell us your train departure and the time you want to arrive at Waterloo. Allow for getting from the drop-off to your departure area, as well as any assistance you have arranged; your station arrival target is not the same as your train departure time.
For a W3 pickup, give the exact address rather than just Acton. If your journey starts at Acton Main Line station, identify it clearly: it is on Horn Lane and is different from Acton Central and Acton Town.
ROOM FOR YOUR JOURNEY
Discuss a saloon, estate or MPV with the office, or ask about executive, minivan and luxury options. An estate may suit extra luggage; a six-passenger vehicle is another group option, with luggage considered alongside the seats. Ask the office about seven- or eight-plus-passenger vehicles.
Tell us the number and size of cases and cabin bags, as well as any pushchair, folding wheelchair or unusual item. We can help agree a suitable vehicle for the whole party and its load.
BEFORE YOU TRAVEL
Allow time to reach your departure area after the car drops you off. These station details can help you plan your route.
Waterloo has step-free access from the main concourse to the platforms, and exits 1, 2 and 3 are step-free. Exit 2 has lift access towards Waterloo Road and the Jubilee line. Discuss your access needs with the office when arranging your drop-off.
The Passenger Assistance meeting point is on the main concourse opposite platform 12. Arrange railway assistance with your train operator separately and tell our office about any help you need with the car journey.
YOUR RETURN TO W3
Book your London Waterloo to W3 collection separately. Give the arriving train operator, service and origin, arrival date and time, and a contact number. The office will agree a suitable car meeting point with you; it is not automatically the Passenger Assistance meeting point.
If your train is delayed or your exit changes, contact KB Cars on 020 8870 8888 and confirm any revised collection arrangements. A separate return does not automatically retain your outward driver or vehicle.
GOOD TO KNOW
The essentials for your quote, assistance and onward rail journey.
Your quote reflects the exact journey, vehicle and any agreed extras. Send your full pickup address and destination, date and time, passenger and luggage details, train service and requested Waterloo arrival time. Include any extra stops or return plans. KB Cars is registered with the ICO; our Privacy Notice explains how we handle your booking information.
An enquiry, quote or payment alone does not confirm a car. Your booking is confirmed when KB sends an SMS and/or email accepting it.
Arrange railway Passenger Assistance separately with your train operator; booking the car does not arrange it. Tell our office about your mobility and boarding needs too.
We can arrange guidance to the car and loading of ordinary bags or a folding wheelchair without charge. If you need an additional escort inside the station, discuss the task and any cost with the office. KB does not currently have wheelchair-accessible vehicles; a folding chair may travel as luggage in a suitable vehicle.
Your car journey and rail ticket are separate bookings. Keep the service details to hand so the transfer can be arranged around the right departure.
KB CARS · SINCE 2008
Request your journey-specific quote or call our 24-hour office on 020 8870 8888 to discuss the arrangements. Calls answered in under 30 seconds on average.
