PRE-BOOKED PRIVATE HIRE
Travel from your agreed Heathrow meeting point to your Gatwick departure terminal. Get a quote for your journey and vehicle needs from our 24-hour office.
YOUR CONNECTION
We collect you landside at the Heathrow terminal meeting point agreed for your booking and take you to the Gatwick terminal needed for your onward flight. You travel in a pre-booked vehicle rather than managing a public transport change with your luggage.
Allow time to leave the aircraft, clear immigration and reclaim your bags before collection, as well as for the road journey, Gatwick check-in and security. Use your airline’s check-in deadline when planning. KB does not transfer bags between flights, provide airside assistance or guarantee an airline connection.
PLAN YOUR CONNECTION
An arrival time is not the same as the time you will be ready for your driver. Build your plan around both flights and the onward airline’s requirements.
Tell the office your arrival terminal and approximate ready time after immigration and baggage reclaim. Agree the landside meeting arrangement and how to contact each other; the office can help if you and the driver cannot find one another.
Confirm whether your onward flight leaves from North or South Terminal and allow for traffic, check-in and security. If a delay makes the connection doubtful, contact the office to discuss whether and how the transfer remains useful; you handle any changes to your onward flight.
Compare rail or coach Coach services can link Heathrow and Gatwick; rail requires a change rather than a through airport train. Gatwick rail services use South Terminal, so North Terminal passengers need the airport terminal transfer. Compare the changes, luggage handling and final walk for your travel date.
PREPARE YOUR ENQUIRY
Give us the date, both flight numbers, Heathrow arrival terminal, approximate passenger-ready time, Gatwick departure terminal and onward check-in deadline. For collection from a nearby address instead of the airport, give the exact address. Include a reachable contact, including international contact arrangements if needed; an offline fallback can be agreed with the office. KB Cars is registered with the ICO. Our Privacy Notice explains how we handle your booking information.
Tell us the number of passengers and the number and sizes of suitcases and cabin bags, plus any pushchairs, folded wheelchairs or unusual items. Ask about a saloon, an estate for extra luggage, or a six-passenger vehicle; seven- or eight-plus passenger vehicles can be discussed with the office. Passenger and luggage needs are considered together. Tell us about walking or assistance needs, stops or a return so we can agree a suitable arrangement. You can bring your own suitable child seat or ask the office to arrange one in advance, subject to availability and suitability.
GOOD TO KNOW
Practical answers about your connection, meeting point and changes.
No. This is a landside road journey between two airports. You leave the aircraft, clear immigration and collect your bags before collection, then complete your onward airline’s check-in and security at Gatwick. KB does not transfer baggage between flights, provide airside assistance or guarantee an airline connection.
The office agrees the collection and destination arrangements for each booking. Give your terminals, a reachable contact and any access or walking needs; if you cannot find your driver, contact the office using the agreed details. At Heathrow Terminal 4, parking and passenger meeting arrangements are confirmed separately for each booking rather than assumed from a generic bay or landmark.
Contact the office as soon as you know, especially if a delay puts your connection in doubt. The booker or authorised contact must request a material change; a changed ready time, terminal or destination needs office acceptance and may require another driver or a revised quote. Acknowledgment that a message was received is not acceptance. If a time-critical message has not been acknowledged, call the office.
Yes. Include it when you enquire: you can reserve the driver to wait, with chargeable waiting under the agreed terms, or agree a separate approximate return and contact the office if delayed. A separate return does not automatically retain the outward driver or vehicle. You can also contact us when you are ready for a return car, subject to availability rather than guaranteed immediate collection.
Contact the office for a quote based on the actual collection and destination, date and time, vehicle and agreed extras. Ask about applicable parking, waiting and other charges. An enquiry, quote or payment attempt alone does not confirm a car; your booking is confirmed when KB sends confirmation by SMS and/or email.
PLAN YOUR TRANSFER
Share your flight and terminal details, approximate ready time and passenger and luggage needs. We can discuss the vehicle, meeting arrangement and onward deadline with you.
