KB CARS · HEATHROW
Pre-book a transfer to or from Terminal 3 with our 24-hour office. Get a quote based on your journey and vehicle needs, with no app required.
ARRIVALS AND DEPARTURES
The departure forecourt and arrivals collection area serve different purposes. Confirm your terminal and flight when arranging your journey.
The Terminal 3 departure approach is via Cosmopolitan Way and Camborne Road. Forecourt drop-off is charged per entry; collection, waiting and leaving vehicles unattended are not permitted there. Give the office your flight time and terminal when planning your collection for departure.
Near-terminal collection uses Terminal 3 Terminal Parking, not the departure forecourt. Agree the exact meeting and collection arrangement with the office before booking, including any help you need reaching the car. Free arrivals meet-and-greet and flight tracking are available for airport-to-home and airport-to-university journeys.
YOUR JOURNEY QUOTE
Your quote reflects the addresses, direction, date and time, vehicle and agreed extras; peak travel can affect the price. Send your pickup and destination addresses, flight number, passenger and luggage counts, and any vehicle preference or assistance needs. KB Cars is registered with the Information Commissioner's Office (ICO). Our Privacy Notice explains how we handle your booking information.
Ask the office to confirm the total and what it includes. The journey fare, airport parking or access charges and driver waiting are distinct items. An enquiry or quote alone is not a confirmed booking: KB confirms a booking by SMS and/or email.
VEHICLE AND LUGGAGE
The right vehicle depends on your passengers and luggage together. Tell the office what you are bringing so it can discuss a suitable arrangement.
Ask about an estate for extra luggage, or a six-passenger vehicle for a group. Seven- or eight-plus passenger vehicles can also be requested through the office; availability and luggage space need to be confirmed.
Include pushchairs, folded wheelchair dimensions and any unusual items alongside your suitcase and cabin-bag counts. This helps the office assess the combined load and any boarding or assistance needs.
STATION AND TERMINAL
Terminal 3 shares the Terminals 2 & 3 rail station with Terminal 2. The station is between the terminals, with a subway walk to Terminal 3, so a rail journey still involves carrying your luggage to the terminal.
Consider that walk if you have several bags or need assistance. For a car transfer, specify Terminal 3 and your flight rather than just the shared station, so the office can identify the correct airport building.
GOOD TO KNOW
Practical answers for passengers, luggage and assistance.
Yes, folding wheelchairs can be carried in a suitable vehicle, but KB currently has no wheelchair-accessible vehicles. Tell the office the folded dimensions, other luggage, boarding needs and any assistance required so it can agree a suitable arrangement.
Yes. Guidance to the car and loading ordinary bags or a folding wheelchair are free. Tell the office about the help you need in advance so it can arrange a driver able to provide it.
Optional escorting inside a building, shopping centre or flat depends on the task and may carry a charge. Agree the scope and any fee with the office before booking. If a meeting point is inaccessible, discuss a practical alternative with the office.
Yes. You can bring and fit your own suitable child seat, or ask KB to supply one. The £3 offer applies to airport journeys and non-airport pre-bookings over £50; local and short-notice supply is subject to availability.
Tell the office the child's relevant height, weight and seat needs and how many seats you require. Confirm suitability, availability and the total seat charge before booking; for other bookings, check the price with the office.
No. Free arrivals meet-and-greet for airport-to-home and airport-to-university journeys does not mean unlimited free waiting or free airport parking. Confirm the applicable waiting terms and any parking or access charges with the office before booking.
YOUR NEXT JOURNEY
Contact our 24-hour office for a quote and help agreeing the right vehicle and collection arrangements. Call 020 8870 8888 or send an enquiry online.
