Hotel to or from an airport
Travel from your hotel to the correct departure terminal, or from an airport to your hotel or other onward destination. Agree the meeting point and timing with the office.
HOTEL TRANSFERS
Hotel transfers For your arrival or departure
Pre-book a journey between your hotel and an airport, home or another destination. Our 24-hour office can agree the pickup and vehicle and quote for your journey.
A clear pickup plan
Hotel journeys arranged around your stay
Whether you are leaving a hotel or arriving at one, KB Cars can arrange a pre-booked private-hire journey. Choose an exact hotel entrance or waiting point with the office, and keep a guest contact reachable on the day. If you cannot find the driver, the office can help.
For airport arrivals, flight tracking helps the office plan, but landing is not the same as being ready after immigration and baggage collection. Meeting and parking arrangements are confirmed for each booking; waiting and parking charges may apply.
Talk to the officeYOUR JOURNEY OPTIONS
Choose the arrangement that fits
Guests and reception teams can arrange an ordinary pre-booked journey. The office can help match the vehicle and pickup to the trip.
Reception-booked guest journey
A receptionist can request an ordinary guest journey without a formal hotel partnership or concierge-app onboarding. The guest normally pays unless another arrangement is agreed.
Vehicle and assistance needs
A saloon suits ordinary journeys; ask about an estate for extra luggage or a six-passenger vehicle for a group. For seven or more passengers, enquire with the office. Passenger numbers and luggage are considered together, and the office can discuss entry and assistance needs.
PLAN AND CONFIRM
What to give the office
Share the hotel’s full name and exact entrance or waiting point, the other address, date and time, passenger and luggage details and a reachable guest contact. For airport journeys, include the airport, terminal, airline and flight number, and whether you are arriving or departing. Mention extra stops, a return, unusual items, pets, child seats or assistance needs. KB Cars is registered with the ICO; our Privacy Notice explains how we handle booking information.
The office quotes for the actual addresses, timing, vehicle and agreed extras. An enquiry, quote or payment attempt alone does not confirm a car: your booking is confirmed when KB sends confirmation by SMS and/or email. The person booking should have authority to share the guest’s details and request changes.
Send the journey detailsGOOD TO KNOW
Hotel transfer questions
Practical answers for guests, reception teams and anyone coordinating a journey.
Can a hotel receptionist book for a guest?
Yes. Reception can request an ordinary guest journey without formal partnership or concierge-app onboarding. With appropriate authority, provide the guest’s name, reachable contact and journey details, then pass the accepted booking details and agreed waiting point to the guest. The guest normally pays; any different payment arrangement must be agreed.
What if my flight or hotel plans change?
Contact the 24-hour office with the new details as soon as possible. The booker or designated authorised contact must request a material change; acknowledgement that the request was received is not acceptance. The office will confirm an accepted change and any revised charge. If a time-critical message has not been acknowledged, call the office. Flight tracking helps planning but does not show when a passenger is ready, so call if a delay affects collection.
Can you arrange help with walking, bags or a child seat?
Yes. Tell the office about the help you need so it can arrange a suitable driver. Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge; an optional escort inside a building is assessed separately and any cost agreed. KB does not have wheelchair-accessible vehicles, and weight-bearing lifting or clinical care is not promised.
You can bring your own suitable child seat or ask KB to arrange one. Provide the relevant child and seat details so availability and suitability can be confirmed before travel.
What if I do not know when I will be ready to return?
You can contact the office when you are ready, subject to availability, reserve a driver to wait under agreed chargeable waiting terms, or arrange a separate approximate return pickup. If your plans change, contact the office; waiting or changes may affect the cost. A separate return does not automatically retain the outward driver or vehicle.
PLAN YOUR JOURNEY
Arrange your hotel transfer
Contact our 24-hour office for a journey-specific quote and help agreeing your pickup.