Allow time for your train
For a departure, choose a station arrival target that leaves time to reach your platform. Your train departure time is not the time to arrive at the station.
PRE-BOOKED PRIVATE HIRE
Book a private-hire collection or drop-off at Balham station with help from our 24-hour office. Get a quote for your journey and agree a practical meeting point before you travel.
YOUR STATION JOURNEY
Balham station is at Balham Station Road, SW12 9SG. For a departing train, tell us the time you want to arrive at the station as well as your train departure time, so your road journey can be planned around your onward travel.
Access depends on the direction and platform. Tell the office which side or exit you expect to use and about any walking needs, so we can agree a lawful, workable meeting point.
PLAN YOUR TRANSFER
Choose your direction and let the office help with the practical details.
For a departure, choose a station arrival target that leaves time to reach your platform. Your train departure time is not the time to arrive at the station.
For a collection, share your train origin, date, scheduled arrival and expected exit. The office agrees a lawful meeting point; a rank, forecourt or platform is not automatically a private-hire pickup.
If your train is delayed or your exit changes, contact the office with the new details. Acknowledgment of your request is not acceptance: wait for confirmation of the revised arrangement. Automatic train monitoring is not a company-wide service.
Returning from Balham Arrange a separate collection with your destination and expected ready time. If your timing is uncertain, the office can discuss an approximate return, a reserved wait or booking when ready.
PREPARING YOUR ENQUIRY
Tell us your exact collection and destination addresses, date and timing, passenger numbers and luggage. Include the number and sizes of suitcases and cabin bags, plus any pushchair, folding wheelchair or other bulky item. Ask for an estate if you need to discuss extra luggage, a six-passenger vehicle for a group, or enquire about a larger vehicle. The office will consider passengers and luggage together.
If your journey starts or ends near the station rather than at it, give the exact address, entrance and access instructions. A nearby postcode or landmark does not identify the station or grant permission to stop.
Your quote reflects the addresses, direction, date and time, vehicle and agreed extras. An enquiry, quote or payment alone does not confirm a car: KB confirms the booking by SMS and/or email. KB Cars is registered with the Information Commissioner's Office (ICO); our Privacy Notice explains how we handle your booking information.
GOOD TO KNOW
Practical answers for departures, collections and onward rail travel.
No. For a home, hotel or nearby street, give the exact address, entrance and access instructions. Use Balham station, Balham Station Road, SW12 9SG when the station itself is your collection or destination.
Not automatically. The office agrees a lawful meeting point for your private-hire car; a rank, forecourt or platform is not a reserved pickup. Tell us about walking or bag-loading needs so we can agree a workable arrangement.
Guidance to the car and loading ordinary bags or a folding wheelchair can be arranged without charge. An additional escort inside the station is assessed separately, with any cost agreed. This is not railway Passenger Assist.
Contact the office with your updated arrival time or exit and request a change. If a time-critical message is not acknowledged, call the office. Receipt of the request is not acceptance; wait for confirmation of the revised plan, including any changed charge. Automatic train monitoring is not a company-wide service.
Give us the return date, collection point, destination and expected ready time. If you are unsure when you will finish, you can book when ready, reserve the driver to wait, or arrange a separate approximate return.
Booking when ready is subject to availability and does not guarantee immediate collection. Reserved waiting is chargeable under the agreed terms. For an approximate return, contact the office if delayed; waiting or changes may affect the cost. A separate booking does not retain the outward driver or guarantee the same vehicle.
No. Arrange your rail ticket and any railway Passenger Assist separately with the rail provider. KB Cars arranges the road transfer; tell our office about the practical help you need getting to or from the car.
PLAN YOUR JOURNEY
Contact our 24-hour office for a journey-specific quote and help with your collection or drop-off. No app installation is needed.