STRAWBERRY HILL MINICABS

Strawberry Hill minicabs and transfers Your journey, planned.

Pre-book a car for a local trip, airport or station transfer. Our 24-hour office can help with your arrangements and provide a quote based on your journey.

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Travel your way

A pre-booked car for everyday journeys

From Strawberry Hill, arrange a car for work, shopping, appointments, family visits or an evening out, as well as airport and station connections. Our office is available around the clock, with no app installation needed. Calls answered in under 30 seconds on average.

For a quote, share your collection address, destination, date and time, passenger numbers and luggage. Add any flight, train or venue details, extra stops, return plans, vehicle preferences or assistance needs. Your quote reflects the journey, vehicle and agreed extras. KB Cars is registered with the ICO; our Privacy Notice explains how we handle your booking information.

Choose a saloon for an ordinary journey or discuss an estate for extra luggage. A six-passenger vehicle is an option for groups; ask the office about seven- or eight-plus passenger vehicles. Tell the office how many bags you have and their sizes so passenger numbers and luggage can be considered together.

If plans change, the booker or authorised contact should ask the office to accept the new details and any revised charge. A request or acknowledgement alone does not confirm a change.

Talk to the office

Journey choices

Where are you travelling?

Arrange an outward journey, a return or both with our office.

Airport transfers

Travel to Heathrow or another airport, or arrange a pickup on your return. Share the terminal, flight details, collection time and luggage; for an inbound journey, include your landing details and preferred pickup plan.

Station connections

For a rail connection, specify Twickenham station on London Road or Whitton station on High Street. If walking or platform access matters, tell the office so you can discuss a workable meeting point.

Local trips and returns

Arrange a car for an appointment, shopping, a family visit or an evening out. Give us the exact door and pickup time, and ask about a return. If you are unsure when you will finish, the office can compare the available return options.

Local pickup planning

Make your pickup easy to identify

At a larger site, give the building, entrance or event area rather than relying on the neighbourhood name alone. Tell the office about limited walking tolerance, a folding wheelchair, pushchair or unusual luggage so the meeting point and vehicle can be discussed.

For Orleans House Gallery, give the Orleans Road approach and say whether you are visiting the gallery or attending a private Octagon Room event. Tidal conditions can affect access; check the venue’s admission, parking and accessibility arrangements for your visit.

GOOD TO KNOW

Strawberry Hill journey questions

Practical answers on pickups, returns, assistance and booking.

Can you collect from a venue or private entrance?

Yes. Give us the building, entrance or event area and an accessible proposed address. The driver must stop lawfully and safely; if a door is closed or private access changes, the office and passenger can agree a workable alternative. Share gate codes and buzzer details privately in the booking conversation.

What if I do not know when my journey back will start?

You can contact the office when ready, reserve a driver to wait, or agree an approximate separate return. A ready-call is subject to availability; reserved waiting is chargeable under the agreed terms. A separate return does not automatically retain the outward car or driver, and waiting or changes can affect its cost.

Can you help with limited walking or a folding wheelchair?

Yes. Guidance to the car and loading ordinary bags or a folding wheelchair are free when arranged in advance. Tell the office what help you need so we can coordinate a suitable arrangement; required disability assistance is not conditional on advance notice.

KB does not have wheelchair-accessible vehicles. Weight-bearing lifting or clinical care needs a separate suitable arrangement. If you need an escort inside a building, discuss the task and any cost with the office.

When is my Strawberry Hill journey confirmed?

Your booking is confirmed when KB sends confirmation by SMS and/or email. An enquiry, quote or payment attempt alone does not reserve a car. For a time-critical change, contact the office again or call if your message has not been acknowledged; the change still needs acceptance and confirmation.