Earls Court minicabs and transfers

You can book when ready, reserve a driver to wait, or arrange an approximate separate return. A car booked when you are ready is subject to availability; reserved waiting is chargeable under the agreed terms. A separate return does not automatically retain the outward car, and waiting or changes can affect its cost. Tell us the venue, expected finish and return-ready time, and contact the office if you are delayed.

Give us the station, train details and your preferred entrance or meeting point. Specify Earl's Court or West Brompton so the office can discuss a workable collection point. A landmark helps identify the place but does not give permission to stop there.

Yes. We can arrange guidance to the car and loading of ordinary bags or a folding wheelchair without charge. Tell the office about your walking tolerance, entry needs, bags and any accompanying carer, preferably in advance so suitable help can be coordinated. KB does not currently have wheelchair-accessible vehicles, so passengers cannot travel seated in a wheelchair.

An escort inside a building is a separate arrangement: the office will agree the task and any cost with you. Weight-bearing lifting or clinical care needs separately competent arrangements.

The booker or authorised contact should tell the office the new details. A different destination, extra stop or airport requires acceptance and may need a revised quote. Acknowledgment of your request is not acceptance; the office will confirm an accepted change. For a time-critical change, call if your message has not been acknowledged.

For an ordinary transfer, cancellation is free before the driver is on the way; late notice or cancellation after dispatch may attract a charge.